Customer Service Representative at KARL STORZ managing inquiries and processing orders accurately in Auckland, NZ. Contributing to supply chain and customer service functions while providing administrative support.
About the role
- Customer Service Apprentice providing customer support in retail optics. Answering calls, managing appointments, and assisting clinicians in a friendly team environment.
Responsibilities
- Answering and making calls
- Booking appointments
- Diary management
- Communicating effectively with customers and clinicians
Requirements
- Passion for providing excellent customer service and making customers’ lives easier
- Great teamwork
- A good initiative
- Confidence in using IT systems
- Excellent communication and listening skills
- Prepared to step out of your comfort zone and try something new
- Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)
Benefits
- 28 days holiday
Job title
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Experience level
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Degree requirement
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