Customer Service Representative at KARL STORZ managing inquiries and processing orders accurately in Auckland, NZ. Contributing to supply chain and customer service functions while providing administrative support.
About the role
- Customer Service Lead managing incoming orders and leading a team to meet customer needs at Arthrex. Overseeing service operations and facilitating cooperation between departments in healthcare.
Responsibilities
- Manage all incoming orders from both internal and external customers with your team
- Lead a team of 6 Customer Service Specialists to deliver on SLA’s and support business growth objectives
- Manage day to day operations in customer service such as Order Taking, Billing, Credit/Debit Memo Creations and Customer issues/complaints
- Actively support and facilitate internal cooperation between departments (Sales, Finance, Operations)
- Maintain control over the SAP order management module
- Coordinate with 3PL suppliers for delivery processes
Requirements
- Previous leadership/management experience of staff members
- Complex order‑fulfilment environments that demand strong attention to detail and accuracy
- SAP (or similarly complex system) knowledge is advantageous
- Minimum 5+ years of Customer Service focused experience
Benefits
- Competitive base salary + Bonus
- Health and Income Insurance Provided
- Two days volunteer leave to allow you to give back to the community
- Excellent leadership, mentoring support with ongoing training & development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Associate providing efficient customer service by handling requests for new services in Rochester, Minnesota. Communicating technical information and supporting field personnel.
Healthcare Customer Service Representative at Gainwell addressing client inquiries related to insurance and healthcare. Collaborating with various stakeholders to ensure effective resolution of issues.
Customer Support Representative providing timely support for clients in aviation and marine markets. Engaging with customers, resolving inquiries, and ensuring exceptional service.
Join Specsavers for a customer service role answering UK customer enquiries via inbound calls. Use problem - solving skills to provide memorable experiences and ensure excellent service.
Customer Service Apprentice providing customer support in retail optics. Answering calls, managing appointments, and assisting clinicians in a friendly team environment.
Customer Service Coordinator handling customer orders and inquiries in a global medical device company. Ensuring accurate order processing and communication with various departments to address customer needs.
Legal PA providing comprehensive administrative support to attorneys at Latham & Watkins. Responsible for billing, time entry, and document management in a hybrid work environment.
Analista de Sucesso do Cliente PL at Positivo Tecnologia driving client implantation and ensuring quality deliverables. Focus on relationship building and project management from start to finish.
Customer Service Specialist managing order processing for Food Service Distributor accounts at Lavazza. Ensuring operational excellence and exceptional distributor service in a hybrid work schedule.