Customer Support position at VerbundVolksbank OWL assisting clients with digital services and inquiries. Requires commercial experience and a passion for customer interaction.
About the role
- Corporate Customer Service Specialist at Specsavers providing support for business-to-business customers. Managing queries, processing orders, and collaborating with store colleagues.
Responsibilities
- Handle queries from corporate clients, stores, and sales teams by phone and email
- Keep CRM system updated and process orders and invoices
- Manage payments with care and assist with new store openings
- Collaborate with other departments and support monthly reporting
- Reconcile cash and manage stock, reissue vouchers
Requirements
- Experience in delivering amazing customer service
- Confidence with Microsoft Office
- Strong administration experience
- Brilliant communicator and active listener
- Organised, proactive, and great at managing own workload
- Ability to build strong relationships and resolve issues
Benefits
- Hybrid work model with 3 days in office and 2 days from home
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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