Program Manager overseeing mentorship programs for young adults in Northern Virginia. Collaborating with community college staff to support mentees and mentors while tracking program success through data-driven decisions.
Responsibilities
Serve as the primary liaison between NOVA’s Woodbridge campus and Spark the Journey, maintaining strong, collaborative relationships with campus partners and Spark staff.
Provide leadership in the development, implementation, and oversight of site-specific program goals, work plans, calendar, and communication in alignment with Spark’s overall program model.
Collaborate with Spark’s Data and Systems team to build and improve systems to track program data and standardize case management processes.
With the Program Data Manager, analyze progress toward program outcomes and make data-driven decisions to continually improve program impact and delivery.
Manage a caseload of approximately 100 mentor–mentee pairs through regular check-ins, coordinated programming, and targeted support.
Monitor mentee academic, social/emotional, and developmental progress and partner with mentors to address challenges by connecting them to resources.
Provide regular feedback and insights to Spark’s curriculum and training team to strengthen workshops, coaching content, and resources.
Support efforts to define and cultivate a culture that reflects Spark values, fosters innovation, and promotes collaboration and inclusivity.
Requirements
Bachelor’s degree in human development, psychology, sociology, social work, education or other social sciences/human services field
At least three years working with young adults from low-income communities facing barriers to college completion.
Experience can include: College transition, persistence, and/or career transition; college or career counseling
Mentoring or coaching experience with youth and/or adults (including athletics)
Relationship facilitation, ideally between people from diverse backgrounds
Program and workshop design and curriculum development
Experience navigating college bursar’s office, financial aid, federal work-study, FAFSA completion, private scholarships
Classroom teaching
Ability to empower others to own projects and reach goals
Ability to take initiative, both individually and as part of a high-performing team
Strong organizational and time management skills
Excellent interpersonal communication and relationship building skills
Proficiency with Microsoft Word, Excel, and PowerPoint
Experience with data management systems, preferably Salesforce
Benefits
Medical, dental, and vision insurance with Flexible Spending Account options, effective the first day of the month following employment
403(b) retirement plan with employer matching of 3%
Life and disability insurance with premiums fully funded by Spark
15 days of paid vacation in each of the first two years; 20 days in subsequent years
Office closed on national and state holidays and between December 24-January 1
Flexible teleworking policies in response to team needs
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