About the role

  • Program Manager overseeing mentorship programs for young adults in Northern Virginia. Collaborating with community college staff to support mentees and mentors while tracking program success through data-driven decisions.

Responsibilities

  • Serve as the primary liaison between NOVA’s Woodbridge campus and Spark the Journey, maintaining strong, collaborative relationships with campus partners and Spark staff.
  • Provide leadership in the development, implementation, and oversight of site-specific program goals, work plans, calendar, and communication in alignment with Spark’s overall program model.
  • Collaborate with Spark’s Data and Systems team to build and improve systems to track program data and standardize case management processes.
  • With the Program Data Manager, analyze progress toward program outcomes and make data-driven decisions to continually improve program impact and delivery.
  • Manage a caseload of approximately 100 mentor–mentee pairs through regular check-ins, coordinated programming, and targeted support.
  • Monitor mentee academic, social/emotional, and developmental progress and partner with mentors to address challenges by connecting them to resources.
  • Provide regular feedback and insights to Spark’s curriculum and training team to strengthen workshops, coaching content, and resources.
  • Support efforts to define and cultivate a culture that reflects Spark values, fosters innovation, and promotes collaboration and inclusivity.

Requirements

  • Bachelor’s degree in human development, psychology, sociology, social work, education or other social sciences/human services field
  • At least three years working with young adults from low-income communities facing barriers to college completion.
  • Experience can include: College transition, persistence, and/or career transition; college or career counseling
  • Mentoring or coaching experience with youth and/or adults (including athletics)
  • Relationship facilitation, ideally between people from diverse backgrounds
  • Program and workshop design and curriculum development
  • Experience navigating college bursar’s office, financial aid, federal work-study, FAFSA completion, private scholarships
  • Classroom teaching
  • Ability to empower others to own projects and reach goals
  • Ability to take initiative, both individually and as part of a high-performing team
  • Strong organizational and time management skills
  • Excellent interpersonal communication and relationship building skills
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Experience with data management systems, preferably Salesforce

Benefits

  • Medical, dental, and vision insurance with Flexible Spending Account options, effective the first day of the month following employment
  • 403(b) retirement plan with employer matching of 3%
  • Life and disability insurance with premiums fully funded by Spark
  • 15 days of paid vacation in each of the first two years; 20 days in subsequent years
  • Office closed on national and state holidays and between December 24-January 1
  • Flexible teleworking policies in response to team needs

Job title

Program Manager

Job type

Experience level

Mid levelSenior

Salary

$62,000 - $70,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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