Programme Manager managing key customer program and platform migration at Kevel. Leading cross - functional teams to drive measurable outcomes in retail media projects.
About the role
- Program Manager overseeing mentorship programs for young adults in Northern Virginia. Collaborating with community college staff to support mentees and mentors while tracking program success through data-driven decisions.
Responsibilities
- Serve as the primary liaison between NOVA’s Woodbridge campus and Spark the Journey, maintaining strong, collaborative relationships with campus partners and Spark staff.
- Provide leadership in the development, implementation, and oversight of site-specific program goals, work plans, calendar, and communication in alignment with Spark’s overall program model.
- Collaborate with Spark’s Data and Systems team to build and improve systems to track program data and standardize case management processes.
- With the Program Data Manager, analyze progress toward program outcomes and make data-driven decisions to continually improve program impact and delivery.
- Manage a caseload of approximately 100 mentor–mentee pairs through regular check-ins, coordinated programming, and targeted support.
- Monitor mentee academic, social/emotional, and developmental progress and partner with mentors to address challenges by connecting them to resources.
- Provide regular feedback and insights to Spark’s curriculum and training team to strengthen workshops, coaching content, and resources.
- Support efforts to define and cultivate a culture that reflects Spark values, fosters innovation, and promotes collaboration and inclusivity.
Requirements
- Bachelor’s degree in human development, psychology, sociology, social work, education or other social sciences/human services field
- At least three years working with young adults from low-income communities facing barriers to college completion.
- Experience can include: College transition, persistence, and/or career transition; college or career counseling
- Mentoring or coaching experience with youth and/or adults (including athletics)
- Relationship facilitation, ideally between people from diverse backgrounds
- Program and workshop design and curriculum development
- Experience navigating college bursar’s office, financial aid, federal work-study, FAFSA completion, private scholarships
- Classroom teaching
- Ability to empower others to own projects and reach goals
- Ability to take initiative, both individually and as part of a high-performing team
- Strong organizational and time management skills
- Excellent interpersonal communication and relationship building skills
- Proficiency with Microsoft Word, Excel, and PowerPoint
- Experience with data management systems, preferably Salesforce
Benefits
- Medical, dental, and vision insurance with Flexible Spending Account options, effective the first day of the month following employment
- 403(b) retirement plan with employer matching of 3%
- Life and disability insurance with premiums fully funded by Spark
- 15 days of paid vacation in each of the first two years; 20 days in subsequent years
- Office closed on national and state holidays and between December 24-January 1
- Flexible teleworking policies in response to team needs
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