Virtual Care Manager at Triton Hearing leading a high‑performing audiologist team. Delivering tele‑audiology services and ensuring efficient clinic operations across New Zealand.
Responsibilities
Lead, coach, and develop a team of audiologists
Deliver high‑quality tele‑audiology assessments and hearing aid fittings
Coordinate workload and manage resource demand
Drive commercial outcomes through efficient diary management
Resolve complex client issues and embed learnings for continuous improvement
Contribute to annual and strategic business planning
Identify emerging trends in audiology and recommend practical improvements
Own key performance outcomes across client experience, commercial targets, and employee engagement.
Requirements
Significant experience as an MNZAS Audiologist
Proven experience leading, coaching, or mentoring clinicians
Strong ability to build relationships across departments and influence at all levels
A commercial mindset with experience improving performance, processes, or client experience
Excellent communication skills—able to translate complex clinical concepts into clear, client‑friendly language
A collaborative, solutions‑focused approach and enthusiasm for technology‑enabled care.
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