Hybrid Senior Product Specialist

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About the role

  • Senior Product Specialist managing product configurations for a prenatal AI tool in a growing US market. Understanding client workflows and ensuring product readiness for healthcare professionals.

Responsibilities

  • Understand clients' clinical workflows to configure the product and ensure each healthcare professional is getting the most value out of Sonio
  • Ensure the product is installed and ready to use for every client, identifying potential blockers during the install/set-up process
  • Support potential client on usage (clinical/technical) and provide insight (incl. data analysis, clinical insight)

Requirements

  • You have an engineering background
  • You have more than 3 years of experience in a B2B SaaS company
  • Strong tech & product knowledge (or ability to pick up): Release process, feature, status of features etc.
  • Ability to understand both the technical and clinical value of the product (with up-to-date clinical guidelines, value proposition etc.)
  • People & communication skills: You can convince users/prospects of our value proposition, you also have the required patience to train and support users & resolve bug
  • You are Analytical and you’re able to share insights with customers
  • You can travel to the client's site for go-live

Benefits

  • 10% bonus

Job title

Senior Product Specialist

Job type

Experience level

Senior

Salary

$110,000 - $130,000 per year

Degree requirement

No Education Requirement

Location requirements

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