Technical Support Engineer resolving software and hardware issues for elite sporting customers. Collaborating with various teams to enhance product reliability and support experience.
About the role
- Technical Support role at SONDA providing on-site and remote assistance. Responsible for software installation, hardware maintenance, and user support in São José dos Campos, Brazil.
Responsibilities
- On-site and remote support
- Software installation and maintenance
- Hardware maintenance
- Diagnosis and replacement of parts
- Reformatting/installation of approved operating systems
- Handling support tickets with clients
Requirements
- Technical education (vocational/technical certificate)
- Experience in technical support
Benefits
- Flexible work arrangements
- Professional development
- SONDA Academy
- Hybrid work
- SONDA Wellness
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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