Technical Account Manager guiding clients in adopting the Reputation platform effectively. Collaborating with client teams and managing integration projects in a hybrid work environment.
About the role
- Technical Account Manager ensuring clients maximize value from Sonar's solutions. Collaborating with teams to enhance developer experience and operational efficiency.
Responsibilities
- Actively listen and formalize Account technical pains or other adoption inhibitors
- Work on plans to overcome customer pains and inhibitors
- Report product technical or functional gaps internally
- Evangelize the Sonar methodology to govern continuous Code Quality and Security improvements
- Assist Sonar sponsors in the Account
- Keep Accounts up to date on the roadmap
- Recruit customer development teams not currently using Sonar
- Educate developers and managers on the value of static code analysis
- Run Quarterly Business Reviews (QBR) with Account Sales representatives
Requirements
- Proven practical experience (at least 5 years) in software development or DevOps engineering
- At least 5 years of experience in pre- or post-sales customer-facing activities
- High listening skills
- Excellent presentation skills with strong written and verbal communication skills
- Proven ability to work in a team
- Attention to details
- A can-do attitude
Benefits
- flexible work policy of 3 days in-office and 2 days work-from-home each week
- regular meetings and updates on growth and success
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Generator Technical Services Manager at Mitsubishi Power providing leadership for Generator Services Business. Overseeing technical support, vendor relations, and operational excellence within the organization.
OpenShift Technical Account Manager providing enterprise - level support and guidance for customers at Red Hat. Building strong relationships and driving customer success in cloud technology solutions.
Technical Account Manager supporting Tier 1 clients at Fiserv, facilitating exceptional service and navigating complex technical issues. Building innovative solutions in collaboration with product, business, and technology leaders.
Technical Account Manager specializing in the adoption of AI Agents for improving customer interactions. Building strong customer relationships and driving technological solutions in a fast - paced environment.
Senior Technology Solutions Account Manager at NTT DATA driving sales by generating new opportunities and building client relationships. Collaborating with teams to deliver exceptional technology solutions.
Technical Account Manager for SOTI delivering mobile device management solutions. Acting as the primary contact for Enterprise Support customers to enhance mobility across their business units.
Technical Account Manager ensuring efficient integrations and improving data insights for partners. Collaborating with key retailers and managing operational incidents to enhance performance.
Technical Account Manager at PPRO bridging technical and commercial teams for client success in payment solutions. Managing key customer relationships and product integration for enhanced e - commerce opportunities.
Technical Account Manager role at Hewlett Packard Enterprise assisting clients with technology solutions and customer support in high - risk areas. Engaging with customers to foster account growth and satisfaction.