Junior Client Success Officer at Solirius Reply managing client engagements and support in finance administration. Engaging with clients and account managers for effective process execution.
Responsibilities
Attending client-facing meetings with account managers
Managing the end to end process of work package creation, securing internal and client sign off, liaising with clients and account managers
Capture client resourcing requirements and document cost profiles
Support the onboarding of new team members
Updating our internal systems
Tracking purchase orders
Invoicing clients for the work upon completion
Monitoring for the receipt of invoice payments
Provide regular reports and updates to Account Managers and Finance Team
Responding to client and consultant queries
Checking and approving timecards and expenses
Requirements
Excellent communication skills, both written and spoken word with an ability to successfully engage with team members, clients and stakeholders
Strong numeracy skills
Attention to detail is essential
A understanding of administration and financial processes
A good understanding of Microsoft and Google Suites
Benefits
Competitive Salary
Bonus Scheme
Private Healthcare Insurance
25 Days Annual Leave + Bank Holidays
Up to 10 days allocated for development training per year
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