On Demand Project Manager guiding client implementations and ensuring value from SoftExpert solutions. Monitoring project goals, quality, and enhancing client engagement during the process.
Responsibilities
Join SoftExpert’s On Demand team and work directly on leading implementations, supporting clients in adopting our solutions and ensuring they gain maximum value from the contracted software.
Your mission will be to guide clients to success by removing barriers, fostering engagement, and ensuring project objectives are achieved with quality, clarity, and efficiency.
Oversee implementation projects, ensuring that the objectives agreed with the client are met;
Ensure that deliverables meet defined quality criteria;
Monitor the progress of activities, identifying risks, deviations, and opportunities for improvement;
Manage unforeseen issues, proposing alternatives and supporting decision-making;
Act as the point of contact between the client and the internal teams involved (technical, functional, and business);
Facilitate communication and alignment among stakeholders;
Participate in follow-up meetings, status reports, and project reviews;
Contribute to a positive client experience throughout the entire implementation journey.
Requirements
Bachelor's degree completed or in progress, preferably in a Technology-related field;
Experience or exposure to management system implementation projects;
Strong organizational and time-management skills;
Communication and negotiation skills to coordinate support across different areas;
Sense of urgency and persistence to handle situations that fall outside the project scope;
Collaborative profile, customer-focused and results-oriented.
Intermediate or advanced English and/or Spanish;
Courses or postgraduate studies in Project Management;
Prior experience with the SoftExpert Suite (SE Suite) platform;
Experience working in dynamic environments with multiple demands and clients.
Benefits
Unimed Health Plan: No monthly fee for the primary holder and only 30% co-participation;
Annual Bonus: We recognize and reward your efforts with a special annual bonus;
Meal Allowance or Food Voucher: Enjoy meals without payroll deduction, with a benefit of R$884.00;
Education Assistance: Scholarships for language courses, undergraduate, postgraduate, or specializations, with monthly reimbursement of up to 70%;
TotalPass: Access to a network of gyms, psychologists, and nutritionists across Brazil with an exclusive discount;
Dental Plan: Choose from three comprehensive plan options to care for your smile across Brazil;
Employee Referral Bonus: Refer a friend and receive rewards in your Flash;
Free Online Courses: Improve your skills with 100% free courses developed by SoftExpert;
Internal and External Training: We invest in your growth with training programs;
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