Lead role in domestic abuse services addressing violence against women and girls. Manage training, outreach, and partnerships as part of the Barnet’s Domestic Abuse Support Hub.
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Onsite Community Engagement Specialist
Posted 5 hours ago
About the role
- Community Engagement Specialist providing coordination of care and outreach services related to substance use disorders. Engaging with community resources and partners to enhance service delivery.
Responsibilities
- Provide coordination of care to members at the Recovery Support Center.
- Services provided include outreach, education and referral services, acting as a key point person and expert in substance use disorders and substance use services within SMOC and in the broader community.
- Outreach to treatment programs and other community-based resources to establish contacts for member referral.
- Outreach to other community-based programs, communities, cities and towns, and internally to provide education around substance use resources.
- Outreach to Metro-West DPH offices and other health care providers to collaborate on education in the area.
- Attend appropriate task force meetings in Metro-West area and act as liaison between task force and the agency.
- Serve as a conduit between internal programs and external organizations; assist these providers with referrals for clients to appropriate level of care services, such as inpatient, IOP or Peer Recovery Coach services.
- Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
- Attend & participate in team meetings as requested and communicate effectively with members and staff in other areas.
- Maintain confidentiality of member, employee and agency information in accordance with federal and state laws and funder requirements.
- Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
- Assist in facility tours of the Center and assist in encouraging membership enrollment.
- Ensure data collection is current and up to date.
- Engage and build relationships with local vendors, set up meetings and Market Anchored in Recovery.
- Attend internal meetings with BSAS, CAPRSS, DPH, and other assigned meetings.
- Network to vendors, help host community events, help host peer member idea events.
- Create marketing flyers, mailings, and social media posts about activities at the Peer Recovery Center.
- Work as a team with other staff, members, and boards.
- Support staff with outreach efforts, volunteer services, and triage services.
- Attend peer field trips with other staff members and community events.
- Provide information and data for grant reporting for BSAS and other grants.
- Other duties as assigned.
Requirements
- Bachelor’s Degree preferred
- Minimum one-year assessment, advocacy and case management skills.
- Sensitivity to low-income people of diverse backgrounds; excellent listening skills.
- Ability to work independently.
- Good written and verbal communication skills.
- Must have valid driver’s license, reliable transportation and meet insurance standards.
- Lived experience of recovery in the context of substance use and mental health
- Comfortable presenting in front of groups; organized and a self-starter.
- Flexible schedule.
Benefits
- Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
- Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
- Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
- 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
- Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
- Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
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