Client Relationship Manager engaging the Sense Collective community for legal innovation. Collaborating with marketing and insights teams while nurturing member relationships and delivering value.
About the role
- Social & Community Manager responsible for growing community presence on crypto platforms for iGaming company. Engaging users and enhancing retention through strategic content management.
Responsibilities
- Manage daily content across Telegram, Discord, X, and other crypto channels.
- Create engaging content while maintaining a consistent Web3 brand voice.
- Moderate communities, respond to user inquiries, and foster organic discussions.
- Escalate technical, compliance, or reputational issues promptly to relevant teams.
- Develop and execute strategies to grow community size, engagement, and retention.
- Track and report community performance metrics (followers, active users, engagement, retention).
- Plan, manage, and optimize budgets for community campaigns, giveaways, and referral programs.
- Collaborate with influencers, crypto KOLs, and manage their accounts.
- Monitor market trends, competitor activity, and emerging narratives.
- Draft and distribute announcements for token listings, partnerships, product launches, and roadmap updates.
- Ensure all messaging and campaigns comply with regulatory, compliance, and responsible gaming guidelines.
- Support cross-team projects, providing insights from community feedback to marketing, product, and customer support teams.
- Maintain documentation and logs of community interactions, issues, and campaign performance for review and analysis.
Requirements
- 2 years in crypto/Web3 projects, blockchain startups, crypto exchanges, casinos platforms.
- Proven experience managing Telegram & Discord communities.
- Strong understanding of blockchain, tokenomics, DeFi, wallets, and exchanges.
- Skilled with social scheduling tools, analytics dashboards, and moderation bots.
- Experience managing budgets for campaigns, events, and community growth initiatives.
- Deep knowledge of crypto culture and excellent written communication.
- Proactive, adaptable, and comfortable in fast-paced, evolving environments.
- Strong problem-solving skills and the ability to escalate issues effectively and professionally.
Benefits
- Competitive salary and benefit package
- Hybrid working environment
- Modern Office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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