Community Manager overseeing 4 to 7 HOA communities with dedicated support from key departments at Action Property Management. Ensuring client satisfaction and surpassing expectations in service delivery.
About the role
- Community Manager managing player interactions across Discord and social platforms for ArcadeXR. Engaging with community, supporting live events, and gathering player feedback.
Responsibilities
- Own and manage our player community across Discord and social platforms
- Actively moderate, engage, and participate in conversations daily
- Respond to player questions and support issues in a timely and brand-aligned tone
- Gather player feedback and surface meaningful patterns to Product and Marketing
- Plan, schedule and support live events, tournaments, and platform promotions
- Create lightweight promotional content (posts, clips, dev updates, event announcements)
- Work closely with Product to stay aligned on upcoming features and changes
- Track and report community signals (engagement, sentiment, participation, KPIs)
- Help refine and protect our brand voice across all channels
Requirements
- 2+ years managing communities for games or digital consumer products
- You understand Discord deeply (not just how to post, but how to manage culture)
- Strong written communication skills - natural, authentic, human
- You can think critically and spot patterns in player feedback
- You’re comfortable in fast-moving environments with live events
- You can manage multiple conversations without losing tone or clarity
- You are proactive - you don’t wait to be told what to say
- Bonus Points (Not Required)
- Experience working on competitive or skill-based games
- Experience running community-driven events or ambassador programs
- Basic video editing or graphic creation skills
- Familiarity with analytics tools and social KPIs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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