About the role

  • Case Manager providing individual and group counseling and case management services for clients in recovery. Collaborating with clinical supervisors and community resources for client support.

Responsibilities

  • Provide individual and group counseling to assigned clients;
  • Collaborate with Clinical Supervisor as needed.
  • Establish a treatment plan for each individual.
  • Provide related information and referrals to community-based resources including Fuel Assistance, Food Stamps, food pantries, and other services that can assist the client in the maintenance of sustainable housing.
  • Coordinate all services required by the treatment plan.
  • Ensure clients comply with program guidelines and complete assigned daily chores.
  • Maintain complete and accurate client files and records; complete all required paperwork accurately and timely.
  • Work collaboratively with other SMOC staff on housing and employment search and stability as indicated in the treatment plan.
  • Maintain weekly contact and reassess, evaluate and document adherence to the treatment plan regularly.
  • Support clients in their continued economic development planning.
  • Provide monthly communication where necessary and mediate any conflict.
  • Advocate in Housing Court.
  • Maintain up to date case notes, telephone contact log and referrals to community-based services.
  • Enter all client data into the required database(s) daily.
  • Participate as a member of the Case Management team, attend all team meetings.
  • Conduct groups and workshops related to the clients' needs as appropriate.
  • Assist clients in arranging appointments and transportation.
  • Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
  • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
  • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
  • Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies & procedures.
  • Other duties as assigned.

Requirements

  • Minimum of one year experience in Human Services or related field.
  • Certification or license in substance abuse counseling (CADAC or LADAC) or at minimum enrolled in a certificate program.
  • If applicable, a minimum of 3 years continuous sobriety.
  • Minimum one year assessment, advocacy and case management skills.
  • Sensitivity to low-income people of diverse backgrounds; excellent listening skills.
  • Ability to work independently and collaboratively.
  • Strong written and verbal communication skills.
  • Must have valid driver’s license, reliable transportation and meet insurance standards.

Benefits

  • Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
  • Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
  • Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program.
  • Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
  • 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
  • Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
  • Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.

Job title

Case Manager, Residential Recovery

Job type

Experience level

Junior

Salary

$0 - $21 per hour

Degree requirement

Professional Certificate

Location requirements

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