Hybrid Senior UX Researcher

at skillventory - A Leading Talent Research Firm

• Job title: Senior UX Researcher
• Job type: Full Time
• Experience level: Senior
• Salary: $74,000 - $141,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Durham, United States

About the role

• Senior UX Researcher at Fidelity engaging with stakeholders to guide product design through insights. Conducting qualitative and quantitative research to inform business and design decisions.

Responsibilities

• Engage daily with Product, Design, and Content stakeholders to understand priorities and key initiatives
• Scope qualitative and quantitative research studies with stakeholders, manager, and teammates and define how best to execute the work to answer research questions efficiently and effectively
• Execute project work in collaboration with your manager and team
• Share insights & recommendations with stakeholders, ensuring that recommendations influence design decisions and improve user outcomes
• Contribute to the UX Research community by participating in initiatives that improve our practices and processes

Requirements

• 3-6+ years of UX Research or Bachelors and/or Masters in Design, Human Factors, Psychology, and/or related field preferred
• Familiarity with the design and execution of qualitative and quantitative research methods, including 1:1 interviewing, concept testing, usability testing, heuristic evaluation, and survey design
• Familiarity with the Jobs to Be Done framework
• Ability to recommend appropriate research method & approach, based on objectives and constraints
• Ability to rapidly scope, execute, and deliver results with assistance from manager & team
• Strong written and verbal communication skills, with ability to analyze research data and share insights and recommendations succinctly, with actionable takeaways
• Curiosity and confidence to ask questions that will uncover stakeholders’ true research needs
• Excellent interpersonal skills to influence and build trust with users and stakeholders in product, design, and content
• Ability to pivot in a complex environment
• Ability to tie research insights and recommendations to business needs and problems with assistance from manager and team
• Growth mindset – a strong desire to learn and improve, willingness and ability to give and receive feedback that improves deliverables and outcomes

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career