User Experience Research Intern supporting user research and product design in SaaS with Norton & Avast. Collaborating with teams to understand user behaviour and improve security products.
SF
Hybrid Senior Manager, UX Research & Strategy
Posted last month
About the role
- Informing the UX vision across Fidelity Institutional marketing websites. Collaborating on strategic decisions and elevating digital interactions to support clients and business outcomes.
Responsibilities
- inform the UX vision across highly visible Fidelity Institutional marketing websites
- inform strategic decisions
- elevate digital interactions that support clients and business outcomes
- collaborate with business partners, product owners, designers, and analytics partners
Requirements
- conducting qualitative and quantitative user research
- usability testing
- competitive assessments
- heuristic evaluations
- journey mapping
- persona development
- interpreting website analytics to identify user needs and prioritize opportunities for improvement
- creating or informing the development of UX artifacts—such as wireframes, journey maps, and user flows
- supporting end-to-end validation activities, including designing studies, building research in various platforms, and coordinating participant recruitment
- collaborating successfully with business partners, product owners, designers, and analytics partners
- experience working in digital marketing, personalization, or lead-generation environments
- proficiency in tools like Figma
- a degree or equivalent experience in UX, HCI, or a related field
Benefits
- comprehensive health care coverage
- emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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