Senior UX Researcher responsible for building and scaling user research practices at Stay22. Join a growing team revolutionizing travel media and enhancing user experiences through effective insights.
About the role
- Senior User Researcher at Back Market leading customer journey research and insights. Shaping product development and consumer experience for a sustainable tech marketplace.
Responsibilities
- Lead exploratory and strategic research studies on customer behaviors and motivations
- Drive research at innovation and ideation stages for new concepts and features
- Design and run high-quality research studies across the customer journey
- Coach designers to improve usability testing and user insights integration
Requirements
- 5+ years of experience in User Research or an adjacent field
- Extensive experience leading qualitative and quantitative research studies end-to-end
- Solid experience designing and executing research to inform product and marketing decisions
- Experience coaching non-researchers to conduct research
- Excellent communication skills and empathy
- Balance of technical research skills, business acumen, stakeholder management
Benefits
- Hybrid policy requiring 3 days onsite per week
- Opportunities for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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