About the role

Sales Operations Program Manager ensuring effective operations and support for sales teams at SMA America. Collaborating with leaders to manage demand planning and pipeline management activities.

Responsibilities

Ensure accurate demand planning, pipeline management, and monitor performance to enable sales targets are exceeded across the region.
Compiles high-end reports and dashboards to sales leadership.
Collaborate with sales leadership to ensure all operational components are in place for sales strategy and driving outcomes to achieve sales target deliverables.
Assists in the development, training, and rollout of latest sales features within our CRM system.
Provides regional feedback to the global sales teams concerning sales insights, market requirements, local developments, and competitor analysis.
Strategize ways to remove any operational barriers that may impede success of the sales teams and achieving sales targets.
Identifies complex issues where analysis of situations or data requires an in-depth knowledge of the company.
Monitors, coordinates and controls the monthly forecast process for the region.
Drives continuous improvement initiatives across the organization to optimize processes and increase efficiency.
Optimize demand and inventory planning throughout the region.
Assist in the creation and drive the process of the regional Sales budget.
Create monthly reports for sales leadership and assist with the Quarterly Business Review process both internally and externally.
Assists in maintaining pricing processes throughout the region throughout the region.
Other duties may be required or assigned.

A bachelor’s degree or relevant years of experience are required (business field preferred).
At least 3 years of working experience in a similar role, ideally in an international environment.
Experience in collaborating with Senior Management roles.
Knowledge of the solar industry and solar inverters is preferred.
Experience with customer service and a commitment to delivering exceptional customer experience.
Strong analytical and critical thinking skills, with the ability to identify and mitigate risks and drive continuous improvement initiatives.
Proficiency in the English language, both written and verbal, is required. Spanish and German language skills are a plus.
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, Projects) is required.
Organized, attention to detail, and a high level of accuracy are required.
Proficiency with Sales Force is a plus.
Ability to work in a fast paced, dynamic environment.
Ability to analyze and solve problems effectively and work independently with minimal supervision.
Ability to facilitate effective meetings and manage multiple projects simultaneously.
Ability to collaborate with internal business units, stakeholders, and Key Account personnel.
This position may require periodic domestic and international travel.

Comprehensive benefits including health, dental and vision coverage (including $0 premium options)
401(k) plan with company match
Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays
Opportunities for professional development and training
Inclusive, collaborative, and innovative work environment