Hybrid Head of Talent Management

at Sleek

• Job title: Head of Talent Management
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Singapore

About the role

• Head of Talent Management overseeing HR strategies and processes at Sleek, a tech-enabled services company. Focusing on talent growth, retention, and AI-driven HR practices.

Responsibilities

• To grow and retain top talent at Sleek by overseeing the delivery of world-class onboarding, training, engagement, and performance processes.
• Reporting into the Chief of Staff and overseeing a team of 5 HR professionals across Southeast Asia.
• Delivering delightful onboarding & offboarding processes, proactively coordinating with HoDs/ managers to ensure new joiners have a clear ‘success plan’.
• Ensuring continuous upskilling for staff by curating and delivering a cost-effective, AI-powered, year-round L&D programme.
• Proactively working with HoDs to ensure performance conversations are done often, done well, and done with kindness.
• Curating and delivering a year-round calendar of initiatives that keep top performers connected to the vision of Sleek and their fellow colleagues.
• Leading as an AI champion, ensuring key Talent Management metrics are collected, reviewed and reported on within SLAs.

Requirements

• Tech/scale-up background: Proven experience working within a fast-paced technology or scale-up environment..
• L&D Leadership: Demonstrated track record in the creation and/or implementation of an L&D strategy.
• Performance Management: Direct expertise in the creation and/or implementation of a Performance Management strategy.
• Operational Excellence: Exceptional understanding of onboarding and offboarding processes.
• Regional Expertise: Comprehensive knowledge of employment laws in Southeast Asia, Australia, and the UK.
• Seniority & Tenure: Established career with 10+ years in HR, including prior experience as a Head of Talent Management, Head of HR, or equivalent.
• Must be currently based in Singapore with valid legal working rights.
• Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:
• Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
• Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.
• Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you're more analytical or creative in nature, being able to show judgment is important to us. It ensures solutions are pragmatic and balance the needs of the organization, team and customers.
• Data driven: We are a data rich business with ~15,000 small customers. Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.
• Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise. Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work. People that proactively have tough conversations with kindness build empathy, trust and great working relationships.
• Tech + services savvy: We are a tech-enabled services business, automating traditional, manual processes and delighting customers while doing so. You will thrive as someone who understands and is excited by the challenges and opportunities of utilising software to scale a business.
• Attention to detail: You’ll be managing multiple, complex workstreams from numerous stakeholders. It will be important for you to keep track of everything and notice when information is missing or inconsistent.
• Excellent listener and clear communicator: We have a variety of nationalities and for many people, English isn’t their first language. For you to excel, you’ll need to be present in your calls and make sure you properly receive and thoughtfully send messages to others in the business.

Benefits

• Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
• Flexibility: 3 days of work from home per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.
• Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
• Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
• Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.