Governance & Risk Lead at Chain IQ responsible for S2C and P2P service delivery excellence. Collaborating closely with internal teams to manage risks and ensure quality compliance.
About the role
- Transformation Manager interfacing with NHS partners and implementing AI solutions for healthcare. Hybrid working, with project management responsibilities and client relationship focus.
Responsibilities
- **The role**
- In this role, you are part of the Transformation team, working with six other Transformation managers as well as the Client Operations team. We’re a passionate, customer-first team that is the face of Skin Analytics to our partners. We help turn our cutting-edge technology into something simple to understand, stress-free to launch and impossible to live without.
- You will be responsible for
- Project managing the implementation of our service with new and existing NHS partners;
- Leading partners through a change journey to using AI effectively in their healthcare service;
- Being the face of Skin Analytics to partners and making sure their needs are met;
- Supporting the retention of customers
- This is a wonderful role if you want to learn how to take innovative technology and actually get it used to realise its potential to improve healthcare. The pathways you’ll be implementing are among the first of their kind in the UK (or the world).
- The role reports directly to our Head of NHS Transformation, Lyndsey Reeves.
Requirements
- **Skills you need**
- Non-negotiable:
- 3+ years’ experience in change management, project management, consulting, account management, NHS commissioning or software implementation;
- Experience implementing change and managing varied stakeholders (from C suite to administrative teams) and communications;
- A driving licence is desirable but not essential.
- Needed, but we can further upskill you here:
- Experience in the NHS or healthcare more broadly.
- An interest in, and aptitude for, technology
- **Behaviours and values you need**
- Strong interpersonal skills to build relationships with partners and understand their needs;
- An organised and diligent approach;
- The ability to multi task – you can keep a lot of balls in the air;
- A pro-active attitude and problem-solving mindset;
Benefits
- Bonus Structure
- Share options package - all our employees have ownership in the company
- Private healthcare
- 25 days annual leave + 5 day summer company shut down + bank holidays
- Work from anywhere policy
- Enhanced parental leave - includes adoption & foster
- Training budget
- Besides weekly catch-ups, monthly meetings to talk about you, and your ambitions and make plans
- Lots of fun social activities including company offsite!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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