Hybrid Senior Key Account Manager

at Skaylink

• Job title: Senior Key Account Manager
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud, Cyber Security
• Location requirements: Hybrid, Essen, Germany

About the role

• Senior Key Account Manager managing strategic key clients in Data Center and Cloud services. Collaborating with technical experts for customized solutions and service implementation.

Responsibilities

• You manage and develop strategic key accounts in the mid-market and enterprise segments, building long-term, stable customer relationships.
• You conduct regular strategic reviews at C-level and position yourself as a trusted point of contact.
• You analyze customer requirements and develop tailored solutions in the areas of Data Center, Cloud and Managed Services.
• You proactively leverage cross- and upselling opportunities across our entire solution portfolio, from colocation and housing to managed network and security, as well as backup/DRaaS and private and hybrid cloud.
• You manage the end-to-end sales process, including proposal preparation, contract negotiations and successful closing.
• You work closely with technical experts, product management and operations teams to ensure successful service implementation.
• You continuously monitor market and competitive developments and identify new business opportunities.
• You are responsible for forecasting and reporting and maintain regular communication with executive management.

Requirements

• You have a successfully completed commercial or technical apprenticeship or a degree in Business Administration, Business Informatics, Computer Science or a comparable field.
• You bring several years of experience in IT solutions or managed services sales, ideally in the data center environment.
• You have solid knowledge in at least two relevant areas such as colocation, cloud architectures, networking, cybersecurity, IT operations or SLAs/OLAs.
• You present yourself confidently and persuasively at management and decision-maker level up to C-level.
• You demonstrate strong communication, presentation and negotiation skills.
• You have a customer-oriented, strategic and structured way of working, enjoy client meetings and are willing to travel as required.

Benefits

• 🎯 Purpose – Use your expertise (work on projects for renowned companies such as BMW Group, Henkel or KWS)
• 🌍 Flexibility – Find your balance (e.g., workation, flexible vacation arrangements)
• 📖 Development – Join and grow (e.g., Skaylink Campus, development discussions, regular employee surveys)
• 🏖️ Time off – Recharge (e.g., 30 days annual leave, Dec 24 and Dec 31 off, sabbatical)
• 🚲 Mobility – Get from A to B (e.g., BusinessBike, subsidy for the Deutschlandticket)
• 💻 Equipment – The choice is yours (Apple/Windows, company mobile phone)
• 💪 Support – Feel good (e.g., employee referral program, corporate benefits, workplace glasses, 5 paid "child sick" days per year)
• 🏆 Events – Come together and celebrate (e.g., summer and Christmas parties, team events, cross-company tech talks)
• 🧩 Togetherness – We are Skaylink!