Hybrid Relationship Analyst – CS

Posted last month

Apply now

About the role

  • Relationship Analyst at Sizebay responsible for client satisfaction and service communication. Requires fluent English and Spanish with strong organizational skills in a dynamic environment.

Responsibilities

  • Establish contact with clients to verify their level of satisfaction with the services provided by Sizebay
  • Assist the coordination of customer service and ensure compliance with verification routines
  • Identify any need for adjustments or corrections and provide feedback on actions

Requirements

  • Fluency in English (C - fluent) and Spanish (B - able to speak and understand)
  • Proficiency with computer systems
  • Strong communication skills
  • Organizational skills
  • Attention to detail
  • Persistence: not giving up easily when attempting to reach clients and obtain feedback
  • Discipline: this role requires consistent cadence and continuity
  • Rigor: act — and hold others accountable — for behaviors aimed at ensuring customer satisfaction

Benefits

  • Meal card
  • Health insurance
  • Day off on your birthday
  • Gifts on special occasions
  • Water, coffee and biscuits (available when you are in the Coimbra office)
  • Feedback culture: we encourage and practice continuous feedback
  • Opportunities for growth and development

Job title

Relationship Analyst – CS

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job