Bilingual Billing Analyst at McCarthy Tétrault providing billing solutions in a hybrid work environment. Collaborating with teams across Canada while handling client invoicing and financial duties.
About the role
- Relationship Analyst at Sizebay responsible for client satisfaction and service communication. Requires fluent English and Spanish with strong organizational skills in a dynamic environment.
Responsibilities
- Establish contact with clients to verify their level of satisfaction with the services provided by Sizebay
- Assist the coordination of customer service and ensure compliance with verification routines
- Identify any need for adjustments or corrections and provide feedback on actions
Requirements
- Fluency in English (C - fluent) and Spanish (B - able to speak and understand)
- Proficiency with computer systems
- Strong communication skills
- Organizational skills
- Attention to detail
- Persistence: not giving up easily when attempting to reach clients and obtain feedback
- Discipline: this role requires consistent cadence and continuity
- Rigor: act — and hold others accountable — for behaviors aimed at ensuring customer satisfaction
Benefits
- Meal card
- Health insurance
- Day off on your birthday
- Gifts on special occasions
- Water, coffee and biscuits (available when you are in the Coimbra office)
- Feedback culture: we encourage and practice continuous feedback
- Opportunities for growth and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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