Workforce Analyst implementing daily forecasting and long-term planning activities at T. Rowe Price. Leveraging analytical skills to determine staffing needs and improve efficiencies.
Responsibilities
Implements daily forecasting and long-term planning activities
Responsible for utilizing judgment, analytical capabilities and communication skills with business leaders to determine staffing needs of business units
Uses workforce management software and analytic tools to provide quality forecasts based upon business unit objectives
Provides recommendations for times and attendance for training and other offline activities
Conducts meetings with business leaders to review staff plan and volumes forecasts
Analyzes staff utilization to increase efficiencies within business units
Assesses areas of improvement, provides recommendations, and partners with businesses to execute plans
Uses historical data and current trends to identify the need for schedule realignments
Provides recommendations for time off allowances
Communicates with business partners to gain agreement and fully understand expectations and client goals
Identifies areas of opportunity to improve efficiencies within schedule management processes and data delivery
Identifies short- and long-term strategies to achieve departmental goals
Requirements
Bachelor's degree or the equivalent combination of education and relevant experience
2+ years of total relevant work experience
Proficiency with data, particularly querying data with SQL and managing data in spreadsheets and databases
Strong analytical foundation, sound judgment, and ability to solve problems independently
Experience leveraging multiple data sources to generate data supported recommendations
Proven ability to communicate data to high level stakeholders
Knowledge of statistical concepts to provide new insights to internal and external stakeholders
Proficiency with Python
Experience with visualization software like Tableau, or Power BI to communicate business performance and status
Excellent time management skills and ability to prioritize multiple tasks
Excellent customer service, interpersonal, and communication skills
Proactive in seeking out process improvement to reduce expense or improve efficiency
Benefits
Competitive compensation
Annual bonus eligibility
A generous retirement plan
Hybrid work schedule
Health and wellness benefits, including online therapy
Paid time off for vacation, illness, medical appointments, and volunteering days
Family care resources, including fertility and adoption benefits
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