Customer Support Specialist handling complex banking product inquiries and issues. Engaging with clients while ensuring service desk quality in a hybrid work setup.
About the role
- Revenue Sales Consultant focused on up-selling add-on products to SiteMinder customers. Engaging with hotel clients to enhance their value and success through innovative solutions.
Responsibilities
- Reaching out to existing customers, finding and creating upgrade opportunities, showcasing our add-on solutions to hotels, and increasing revenue.
- Managing the full sales pipeline - from introducing and demonstrating the value and usability of these products for our existing hotels, through to activation and providing guidance on how to get started using the product.
- Bringing market intelligence back into the organization, sharing competitive threats and ideas for how to overcome recurring objections and talking to customers at risk.
- You will be subject matter expert on the add-on products, advocating both internally and externally for their value proposition and ROI.
Requirements
- Minimum 1 year of sales experience
- Fluency in Italian (C2 level) and full working proficiency in English
- Proactive - able to manage a sales pipeline, maintain activity necessary to generate new sales, and work towards targets
- Drive - motivation to be a top performer, hunger for sales and target achievement
- High level of interpersonal skills - ability to work in a highly collaborative manner and communicate across departments
- Openness to learning and feedback - growth mindset
Benefits
- Equity packages for you to share in SiteMinder's growth and successes
- Hybrid working model (3 days per week in the office)
- Uncapped commission that rewards overachievement
- Private health insurance
- Mental health and well-being initiatives
- Referral bonus for bringing in new talent
- Paid birthday, study and volunteering days off every year
- Fun quarterly social and team events
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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