Technical Service Inside Sales Representative at BD supporting Southern European Operations in service sales. Managing contracts, administrative tasks, and ensuring data accuracy in a collaborative environment.
About the role
- Sales Development Representative at Sitemate qualifying and routing inbound leads through email and phone contacts. Involves engaging with prospects to book product demonstrations.
Responsibilities
- You will be qualifying and routing inbound leads through two channels; self service & inside sales
- You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.
- Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process. Our current team in this role have achieved >=95% of their targets each month since starting
Requirements
- Ambitious individuals wanting to pursue a career in SaaS
- People who thrive in a structured, high-agency, KPI-driven environment
- Strong communicators who enjoy building relationships
- Resilient individuals who can persevere and perform with high-volume tasks
- Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
- Excellent task organization and prioritization skills, you’re able to multi-task efficiently.
- Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.
- Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).
- Patience working in an industry where not all users are tech-savvy.
Benefits
- Competitive, performance-based remuneration
- Equity options – own a piece of what you’re helping to build
- 20 days paid annual leave, plus sick, carer’s, and compassionate leave
- Parental leave – 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)
- Free, confidential wellbeing support via our Employee Assistance Program (EAP)
- Learning & Development – professional growth budget and transparent career plans
- Laptop and home office setup budget
- Flexible work – remote or hybrid options, plus the ability to work from anywhere for several weeks each year
- Community & Connection – weekly catered lunches, global offsites, and 'Life Story' sessions
- Our office in London has fantastic on-site facilities. Every Monday, the team goes for lunch at one of the many nearby options.
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Sales Development Representative at Sitemate responsible for qualifying and routing inbound leads. Engage with prospects and help transform industries with digital tools for construction.
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