Provide executive support to the CEO and Leadership Team in a fintech company. Organize schedules, travel, and corporate events while managing multiple priorities.
SI
Hybrid Data Intern – International Logistics, Customer Service
Posted last month
About the role
- Intern assisting in data analysis for logistics at Silimed, the largest silicone implant manufacturer in Latin America. Focus on performance monitoring and decision-making support.
Responsibilities
- Collect, process and organize logistics performance and customer service data;
- Support the creation and maintenance of dashboards and automated reports (Power BI, Excel, etc.);
- Analyze service-level indicators (OTIF, Shipping/Dispatch, customer response lead time, etc.) and propose improvements;
- Assist with integrating and validating databases across systems (ERP, SharePoint, spreadsheets);
- Identify trends and operational deviations, conducting root-cause analyses and making recommendations;
- Contribute to operational efficiency projects and the digitalization of logistics processes;
- Attend performance meetings and support the updating and interpretation of area KPIs.
Requirements
- Currently enrolled in Industrial/Production Engineering, Information Systems, Data Science, Business Administration, or related fields (from the 4th semester onward);
- Intermediate knowledge of Excel and familiarity with Power BI or Power Query;
- Basic knowledge of SQL, DAX or Python is a plus;
- Intermediate English and basic Spanish for reading and interacting with international affiliates;
- Interest in logistics and customer service metrics (Customer Service);
- Analytical profile, with logical reasoning and curiosity about data.
- Analytical ability and attention to detail;
- Curiosity and a continuous improvement mindset;
- Good communication and ability to work in a team;
- Commitment, organization and responsibility;
Benefits
- Grocery allowance (basic food basket)
- Parking
- Career development plan
- Cafeteria
- Life insurance
- Transportation voucher
- Meal allowance (food voucher)
- Sesc benefits
- iFood club
- Corporate training
- Discounts with partner companies
- Wellhub (wellness platform)
- Christmas/New Year gift basket
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Customer service representative assisting clients at FIT Energia, connecting energy consumers. Providing efficient initial support and ensuring satisfaction for a positive experience.
Bilingual Customer Service Representative providing inbound assistance for financial institutions in a hybrid setting. Handling account inquiries and transactions in a fast - paced environment.
Anwendungsberater für Patientenmanagement in innovativem E - Health - Team bei Nexus Deutschland. Beratung und Unterstützung in Reha - Kliniken und Gesundheitseinrichtungen mit neuesten Technologien.
Customer Service Specialist providing support to retail clients through voice and WhatsApp inquiries. Resolving financial questions and assisting with account issues in São Paulo office.
Customer Support Supervisor managing a team of specialists in environmental solutions. Interface with customers and regulators to ensure efficient waste management operations.
Customer Care Specialist serving as the first point of contact for inquiries via phone and email. Responsible for providing the highest level of customer service to all members/customers at Girl Scouts of Northern New Jersey.
Senior Manager in Customer Support overseeing AMER Customer Support at AI company DeepL. Leading performance and quality initiatives for a high - performing customer support team.
Customer Service Representative providing superior support for inquiries via calls, emails, and chats. Ensuring a positive customer experience through empathy and effective communication.
Customer Service Representative managing client inquiries and support for waste management services. Working with a dynamic team to enhance recycling and sustainability solutions.