Network Reclaim Analyst responsible for provisioning issues at Comcast, using tools to ensure high service quality. Prioritize customer needs and oversee operations within the Network Engineering team.
About the role
- Cash Collector at Sidetrade handling cash collection activities and ensuring customer satisfaction. Contributing to the accounts receivable team and working in a hybrid model from Dublin, Ireland.
Responsibilities
- Ensure that the cash collection activities meet the clients’ requirements.
- Handle complex customers’ accounts and negotiate payment plans.
- Maintain accurate records of all customer interactions by using Sidetrade software.
- Monitor accounts and provide reporting on collection activity.
- Analyse accounts and determine the best collections strategies.
- Escalate any complex account/situation with a solution-driven approach.
Requirements
- All experience levels are considered, ideally with 1 years’ experience in accounts receivable, cash collections, finance, or banking industry (a minimum in customer service or relations can be considered.
- Love working towards targets, deliver on goals and meet deadline.
- Proactive, driven and business-focused.
- Excellent communication and negotiation skills, including a good telephone manner and a professional approach.
- Good usage in Microsoft Office Tools (Word, Excel).
- Autonomy and team-working.
- Resilient and persistent mindset.
- Fluent in speaking French.
- A second European language is an advantage, ideally English
Benefits
- Attractive location- office based in the heart of Dublin city centre
- Hybrid work model – a flexible mix of in-office and remote days.
- Great culture – active Social Club organizing regular team events and activities.
- Health & wellness – medical coverage, life insurance, and other wellness programs.
- Time off – competitive paid holidays plus public holidays.
- Career growth & compensation – competitive salary, equal opportunities, learning & mentorship programs, and advancement support.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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