Network Reclaim Analyst responsible for provisioning issues at Comcast, using tools to ensure high service quality. Prioritize customer needs and oversee operations within the Network Engineering team.
Responsibilities
Responsible for contributing to the Network Engineering Provisioning team managing the complex resolution of provisioning issues.
Implements Engineering requests for circuit orders in support of objectives for the Backbone, IP and VoIP Networks.
Utilizes applications and tools to track network inventory.
Works with cross-functional groups to deliver high quality network service.
Places orders with LECs and Long Haul Carriers and tracks those orders throughout lifecycle.
Provides project status updates.
Follows established processes and procedures.
Requirements
Bachelor's Degree
0-2 Years Relevant Work Experience
Proficiency in MS Excel is required.
Fluency in English language
Well organized and efficient.
Excellent computer skills and the ability to learn new software packages.
Possess a professional attitude and be a team player.
Knowledge of telecom products and services is preferred.
Ability to deal with unforeseen situations and come up with logical solutions to these problems without outside instruction.
Benefits
array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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