Customer Success Sales Representative driving client engagement in digital banking at a leading PayTech company. Focused on relationship building through inbound and outbound calling while achieving team KPIs.
About the role
- Account Director responsible for developing strategic client relationships and expanding business within existing accounts at a $16 billion IT solutions provider.
Responsibilities
- Develop business in existing customers and win new clients to achieve sales targets as set by the business.
- Exceed profit and revenue targets.
- Maintain an accurate CRM to forecast and manage the business.
- Produce detailed account plans for customers in your portfolio.
- Work with the Alliances team and existing contacts to develop strong relationships with key partners and vendors.
- Drive attendance to customer technology days, events, and networking activities to strengthen relationships, credibility, and trust.
- Develop and maintain strong, long-lasting Strategic and Trusted Advisor relationships with key IT and Business Executives within assigned accounts.
- Identify, create, develop, and manage opportunities in the sales pipeline and sales management platform to achieve quarterly and annual sales targets and goals.
- Position and effectively communicate SHI’s portfolio of products, solutions, services, and capabilities across various domains, mapping them to customer business objectives and initiatives.
- Collaborate with pre and post-sales internal support teams.
Requirements
- Completed Bachelor’s Degree or relevant work experience required
- 5+ years of experience in direct IT sales
- 5+ years of experience in sales management
- Ability to spend 50% time outside of an office setting with customers
- Ability to travel 10% to SHI, Partner, and Customer Events
- Ability to work flexible hours
- Advanced sales or technology certification preferred, such as HPE Hybrid IT 2019 Sales Certification, VMWare Certified Professional, Azure Fundamentals, AWS Professional, etc.
Benefits
- Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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