Frontline Customer Support Agent for Utilita Energy, attending customer homes and selling services. Involves meter reads and updating customer information while working in a sales environment.
About the role
- Customer Service Representative assisting patients with requests for medical records at Sharecare. Handling calls in a Flagstaff hospital facility while ensuring compliance with HIPAA regulations.
Responsibilities
- Assists incoming callers with the process of submitting a request for medical records
- Provide status updates regarding requests
- Route calls internally to different hospital departments as needed
- Responsible for Opening and Scanning Incoming Mail
- Other duties as assigned
Requirements
- 1 year prior experience in a medical records department or like setting preferred
- Minimum of 6 months prior inbound call center experience required
- Strong technical/computer skills
- General working knowledge of Microsoft Word & Excel
- Great communication skills
- Must be able to multi-task
- Must be able to type 50 wpm
- Must be able to use fax, copier, scanning machine
- Must be willing to learn new equipment and processes quickly
- Must be self-motivated, a team player and have proven customer satisfaction skills
- Understanding of HIPAA Privacy laws and compliance standards
- Local to Flagstaff, AZ!
Benefits
- Equal Opportunity Employer
- E-Verify users
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Maintenance Support Specialist providing analysis and coordination support for DWPF operations at Savannah River Mission Completion. Overseeing operational programs and ensuring compliance and safety in technical work documentation.
Customer Service Technician processing complaints and providing customer support for GIGANT GmbH. Collaborating on quality analysis and coordinating external service efforts.
Customer Support & Onboarding Agent supporting customers and enhancing their experience. Working for fintech Unzer, resolving complex issues in a fast - paced environment.
Customer Support & Onboarding Agent for a leading European fintech company simplifying international payments. Engaging with customers to provide exceptional support and solutions.
Customer Experience Director managing Service Desk operations in an IT managed service company. Overseeing delivery of IT support services and driving operational excellence.
Customer Relationship Manager managing project administration and client relations at Bureau Veritas. Ensuring quality service and compliance while handling billing and project documentation.
Customer Service Representative assisting callers in a hospital setting with medical records requests and updates. Local position requiring in - person attendance in Waukegan, IL.
Lead Customer Service Representative managing escalated member concerns and providing Help Desk support. Working at Sharecare's medical facility in Somerville, MA.
Customer Service Agent responsible for phone and email communication with customers. Advising on publishing products and ensuring customer satisfaction in a hybrid environment.