Manager Project Manager driving strategy and executing high priority projects at Capital One. Leading autonomous AI agent transition to scaled production experience for 50 million customers.
About the role
- Client Project Manager leading standard and complex projects for client satisfaction at NTT DATA. Overseeing project delivery and managing client relationships in a dynamic environment.
Responsibilities
- Leads and directs concurrent standard or complex projects.
- Engages with stakeholders to deliver projects from original concept through final implementation.
- Ensures client satisfaction and manage escalations, acting as a single point of contact to the client.
- Ensures that the project delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction.
- Manages the delivery of the project, including rigorous scope control and change management.
- Documentation and management of risks and issues.
- Ensures clear and concise communications to all stakeholders.
- Provides pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal.
- Identifies opportunities and influences the sale by conducting a business conversation with the client positioning organizational consulting and technical services offerings.
- Coordinates activities of the project teams through task delegation or resource assignment etc.
- Performs any other related task as required.
Requirements
- Bachelor's degree or equivalent in business and / or project management or related field
- Relevant project management certifications preferably PMP required
- ITIL certification is beneficial
- Seasoned project management experience preferably in a multinational professional services environment
- Seasoned client engagement experience
- Demonstrated understanding of the project life cycle
- Demonstrated competency in project change management
- Seasoned experience managing expectations when balancing alternatives against business and financial constraints
Benefits
- Equal Opportunity Employer
- Environment free of unfair discrimination and harassment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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