Manager Project Manager driving strategy and executing high priority projects at Capital One. Leading autonomous AI agent transition to scaled production experience for 50 million customers.
About the role
- Salesforce Product Owner managing product lifecycle, defining feature priorities, and bridging business requirements with technical implementation using Experience Cloud expertise.
Responsibilities
- Capturing business requirements, defining user stories, and managing product backlogs to ensure development aligns with business priorities
- Acting as the bridge between business stakeholders and technical teams to maintain alignment on product features and priorities
- Guiding the development of Salesforce Experience Cloud solutions throughout the full product lifecycle; ensuring that the implementation supports organizational goals
- Coordinating user acceptance testing cycles and cross-functional project teams to ensure smooth delivery of product updates
- Utilizing analytics and business data to identify opportunities for improving Experience Cloud applications
Requirements
- 8+ years with Salesforce, including Sales Cloud, Service Cloud, Marketing Cloud, and notably Experience Cloud
- Salesforce certifications, such as Salesforce Sales Cloud or Experience Cloud related certifications, are often preferred to validate technical proficiency
- Familiarity with Agile frameworks (Scrum, Kanban) and tools like Jira or Azure DevOps for backlog and sprint management
- Ability to translate business needs into Salesforce solutions and leverage analytics to guide product decisions
- Strong skills for coordinating between stakeholders, developers, and end users, ensuring clarity in requirements and expectations.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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