Project Manager responsible for planning and managing complex projects in government solutions. Leading cross - functional teams and ensuring deliverables meet organizational goals.
About the role
- Manager Project Manager driving strategy and executing high priority projects at Capital One. Leading autonomous AI agent transition to scaled production experience for 50 million customers.
Responsibilities
- Drive strategy and execute on high priority projects for the company
- Work with smart and passionate people to deliver results that have a direct impact on the company’s bottom line
- Take on important and exciting responsibility from day one, working with key stakeholders across the company
- Lead the critical transition of our autonomous AI agent from an associate pilot to a scaled production experience serving over 50 million customers
- Responsible for orchestrating the complex launch of new Customer Need Resolutions (CNRs) across four key pillars: customer selection, pilot readiness, participant engagement, and data-driven learning objectives
- Ensure that technical readiness, risk mitigation, and operational support models align seamlessly to meet ambitious rollout targets through 2026
Requirements
- Bachelor’s Degree or Military experience
- At least 4 years of Project Management experience
- Masters Degree or MBA
- 5+ years of Project Management experience
- 1+ year of project management experience with Agentic AI
- 1+ year of experience in managing the lifecycle of a federated contribution program, including the enforcement of peer-review protocols and submission workflows
- 2+ years of experience using Jira or Confluence
- 1+ year of experience working in a highly regulated financial environment ensuring AI products adhere to compliance and consumer protection (UDAAP) requirements
- PMP, Lean, Agile or Six Sigma certification
- Strong communication, problem solving and collaboration skills.
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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