Hybrid Account Manager

at MORO TECH

• Job title: Account Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: ERP
• Location requirements: Hybrid, Zaventem, Belgium

About the role

• Account Manager managing key accounts at MORO TECH, focusing on business transformation solutions and client relationship growth with a global tech team.

Responsibilities

• Serve as the primary point of contact for assigned accounts, owning the full sales cycle from lead generation to quoting, closing, and follow‑up.
• Achieve sales targets and budgets by growing existing accounts, developing new opportunities, and managing forecasts and reporting.
• Build and maintain strong, long‑term customer relationships by understanding client needs, satisfaction levels, and delivering scalable, tailored solutions.
• Coordinate closely with internal teams (Account Managers, Sales Support, License Support) to ensure high‑quality delivery, documentation, and timely cross‑department communication.
• Manage account operations, including CRM/ERP usage, overdue payment follow‑ups, process compliance, and acting as backup for other Account Managers when needed.
• Engage with clients, prospects, and partners both remotely and on‑site, dedicating significant time to collaboration with the License Support team and Microsoft business training initiatives.

Requirements

• 5+ years of experience in sales, account management, or a related commercial role
• Experience working within an IT or technology‑driven environment, with exposure to cross‑cultural and diverse customer bases
• Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels
• Strong team player who collaborates effectively across departments
• Highly organized, with strong prioritization and time‑management skills
• Autonomous, confident, and assertive, with the ability to take ownership and drive results
• Stress‑resilient and comfortable working in a fast‑paced environment
• Creative thinker with the ability to think outside the box and propose innovative solutions
• Proactive, solution‑oriented mindset with strong problem‑solving skills
• Basic knowledge of project management principles and practices

Benefits

• A competitive compensation package that grows with your impact.
• Annual Performance and Salary Reviews to celebrate your progress.
• Monthly Meal Vouchers to fuel your creativity.
• Premium Private Health Coverage for you and your family.
• Extra vacation days to recharge and explore.
• Yearly training budget to master new skills.
• Cutting-edge tech setup with optional upgrades to customize your gear.
• Structured growth plans and regular progress check-ins.