Gerontopsychiatrische Fachkraft providing care for elderly patients with mental health issues in modern facility. Focus on individual attention, team collaboration, and quality care.
About the role
- Operations Technician Senior supporting review and acceptance of new or renewal commercial lines business at Sentry. Ensuring proper documentation and records management according to regulatory standards.
Responsibilities
- Provide operations support, including processing of new and renewal transactions and policy updates
- Perform moderately complex operations support duties and handle production problem listings
- Utilize various systems and sites to resolve and correct Workers’ Compensation and Auto Liability Reporting errors
- Use problem-solving skills and best judgment to work with internal business units to resolve problems and provide insight about service
- Additional responsibilities include: Requires knowledge of Sentry systems, processes and procedures. May provide testing of new or revised procedures as it relates to the business systems; may assist with procedure writing
- May update the policy administration system when the business area is notified sales recodes need to occur on accounts, sales territory splits, etc. for Commercial Lines
- May assist in training and quality auditing of new operation technician seniors
- Refers questions outside of responsibility/authority
- Performs other job-related duties as assigned from time to time.
Requirements
- Associates degree or equivalent work experience
- Minimum of 1 year of related work experience
- Excellent written and verbal communication skills to handle service needs of producers and customer is required
- Working knowledge of PC software applications
- Knowledge of Business Products operations and systems required
- Previous Business Products or comparable commercial lines experience with another company beneficial
- Knowledge of Sentry Insurance and its products beneficial.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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