Regional General Manager at Sentral overseeing multiple communities with a focus on hospitality operations and team leadership. Ensuring success through KPIs, strategic goals, and community engagement.
Responsibilities
Building and maintaining high performing onsite teams
Conveying and promoting Sentral's vision and culture to team members, residents, and guests
Assisting in creating and supporting the infrastructure of the homeshare platform
Becoming deeply familiar with Sentral technology
Asset oversight to ensure KPIs are being met, including: Guest and resident experience (CSAT, NPS) scores, Financial goals, Operational metrics, Monthly property performance and re-forecast reviews, Property budget preparation
Working closely with leadership to identify and achieve Sentral's strategic goals and benchmarks
Partner with our marketing team, bringing the benefits of our corporate capabilities and partners to market the properties optimally
Oversight and completion of property inspections and audits to ensure compliance standards are met
Requirements
Bachelor's degree required, preferably in business or hotel administration.
7+ years related work experience in operations preferably in the hospitality and multi-family industry.
Excellent interpersonal and leadership skills to guide and motivate teams
Must have strong resolution skills and work well cross-functionally, able to identify solutions and think outside of the box.
Budgeting, forecasting, planning, sales development, and other related business management skills are essential.
Strong leadership skills must have demonstrated ability to lead multiple communities.
Excellent communication skills – oral and written.
Excellent PC skills: proficiency in all MS applications.
Benefits
We offer multiple medical, dental, and vision health plan options that begin the first month after your start date!
There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars.
Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands.
These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
Job title
Regional General Manager – Regional Property Manager
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