Providing critical technical support for Honeywell's Aerospace products and resolving complex issues. Working in a hybrid capacity, reporting to the Field Service Manager in Phoenix, AZ.
About the role
- Desktop Support Engineer providing on-site technical assistance and troubleshooting for customers. Delivering exceptional service and working with a team to ensure system security and functionality.
Responsibilities
- Provide on-site technical assistance to our customer
- Troubleshoot and repair desktops and laptops
- Perform software re-imaging
- Ensure systems are fully functional and secure
- Deliver exceptional customer service
- Work collaboratively within a team
- Maintain a professional presence at client locations
Requirements
- 1-3 years of experience in similar role
- A+ Certification preferred
- Experience troubleshooting and repairing desktop and laptop hardware
- Experience with re-imaging software a must, SCCM experience preferred
- Excellent communication skills
- Ability to lift 50 pounds and to stand for a long period of time
- The candidate must have a car, as this position requires travel between locations and the transportation of equipment
- A valid driver’s license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a “can-do” attitude
- We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Benefits
- Medical, Dental, Vision, 401K, 529, Life Insurance
- Income Protection Short and Long-Term Disability
- Medical and Child/Elder Care
- Flexible Spending Account Plans
- Family Planning Benefits
- Financial Education
- Identity Theft Protection and Assistance
- Legal Services
- Employee Assistance Program
- Two weeks’ vacation
- Additional paid time-off for Personal and Sick
- Certification and hands-on training
- Employee discount for product services and entertainment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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