Commercial Account Executive maintaining and growing customer relationships within digital marketing solutions. Optimizing growth through effective sales strategies and strong customer engagement.
Responsibilities
Create, preserve, and grow relationships within a designated book of business through prospecting, sales calls, and rapport-building
Maintain strong relationships with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth
Identify and close cross-sell/up-sell opportunities using the Semrush suite of products
Deliver a value based selling experience to our customers based on automation and customer behavior
Work with a CSM to ensure high customer retention within your book of business
Meet or exceed the daily/weekly/monthly activities to reach targets (KPIs, such as number of calls, connections, demos, emails, etc.)
Work with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings
Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned.
Accurately forecast monthly sales and retention achievement to management
Contribute feedback to the larger Semrush organization by utilizing strong analytical thinking, presentation, and problem-solving skills
Travel is recommended but not necessary or required.
Requirements
Fluent English language (C1/C2)
Fluent local language of region supported
Bachelor's Degree/Equivalent in a related field
2 or more years of experience in an Account Executive role in IT
Excellent communication and interpersonal skills with the ability to articulate and present verbally and in writing
Technically savvy and adaptable in a constantly changing environment
Ability to quickly master new technology
Knowledge of the internet and social media
A high degree of independent thinking and self-responsibility
Self-motivated, outgoing, and able to meet monthly deadlines and achieve results
Strong enthusiasm and positivity along with a commitment to creating excellent experiences
A growth mindset with the willingness to learn and develop professionally
Ability to work collaboratively within a team environment
Knowledge of Excel/Word/Google Docs/Gmail/Salesforce or CRM
Benefits
Flexible working hours
Unlimited PTO
Flexi Benefit for your hobby
Employee Support Program
Loss of family member financial aid
Employee Resource Groups
Meals, snacks, and drinks at the office
Corporate events
Teambuilding
Training, courses, conferences
Job title
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