Commercial Account Executive responsible for driving sales and building customer relationships in the IT solutions sector. Engaging with local customers in San Francisco and San Jose to enhance business growth.
About the role
- Commercial Account Executive maintaining and growing customer relationships within digital marketing solutions. Optimizing growth through effective sales strategies and strong customer engagement.
Responsibilities
- Create, preserve, and grow relationships within a designated book of business through prospecting, sales calls, and rapport-building
- Maintain strong relationships with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth
- Identify and close cross-sell/up-sell opportunities using the Semrush suite of products
- Deliver a value based selling experience to our customers based on automation and customer behavior
- Work with a CSM to ensure high customer retention within your book of business
- Meet or exceed the daily/weekly/monthly activities to reach targets (KPIs, such as number of calls, connections, demos, emails, etc.)
- Work with a Product Specialist to introduce your book of business to and sell Semrush newest product offerings
- Efficiently reach out to 100% of your customer portfolio on a monthly basis. No stone left unturned.
- Accurately forecast monthly sales and retention achievement to management
- Contribute feedback to the larger Semrush organization by utilizing strong analytical thinking, presentation, and problem-solving skills
- Travel is recommended but not necessary or required.
Requirements
- Fluent English language (C1/C2)
- Fluent local language of region supported
- Bachelor's Degree/Equivalent in a related field
- 2 or more years of experience in an Account Executive role in IT
- Excellent communication and interpersonal skills with the ability to articulate and present verbally and in writing
- Technically savvy and adaptable in a constantly changing environment
- Ability to quickly master new technology
- Knowledge of the internet and social media
- A high degree of independent thinking and self-responsibility
- Self-motivated, outgoing, and able to meet monthly deadlines and achieve results
- Strong enthusiasm and positivity along with a commitment to creating excellent experiences
- A growth mindset with the willingness to learn and develop professionally
- Ability to work collaboratively within a team environment
- Knowledge of Excel/Word/Google Docs/Gmail/Salesforce or CRM
Benefits
- Flexible working hours
- Unlimited PTO
- Flexi Benefit for your hobby
- Employee Support Program
- Loss of family member financial aid
- Employee Resource Groups
- Meals, snacks, and drinks at the office
- Corporate events
- Teambuilding
- Training, courses, conferences
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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