Operations analyst supporting cash processes within the Operations team of a B-Corp investment platform. Collaborating with cross-functional teams and ensuring high service standards.
Responsibilities
Supporting your Operations delivery lead with regular business reporting
An analytical problem solver, delivery focussed and a trusted member of the team, you will support the wider business by answering queries in a timely manner
Investigating and taking end to end ownership of our cash processes. Ensuring issues are resolved in line with regulatory and customer agreed SLAs
Reviewing operational workflow and, where possible, suggesting process improvements
Working closely with the customer, product and engineering teams to explore better ways of working and to support our scalability
Supporting with training for new members of the team
Supporting other areas of Operations as and when required
Requirements
You have a good understanding of the Investment Management industry
You can identify, analyse and resolve any complex issues working to strict deadlines
You have a great domain knowledge of investment platforms, particularly knowledge of the CASS environment
You have communication and organisation skills with the ability to describe to both technical and non-technical audiences
Benefits
27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave
Two volunteering days per year
Option to work abroad for up to six weeks a year
Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget
Length of service award – one month paid sabbatical at eight years
6% employer pension contribution, and life assurance
Private medical insurance with AXA Health
Enhanced Parental leave
MacBook and up to £500 home office set up budget
£750 per person learning budget
Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace
Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy
Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts
Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing
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