Onsite Assistant General Manager

Posted 1 hour ago

Apply now

About the role

  • Assistant General Manager leading daily operations at School of Rock. Enrolling new students and fostering a safe and creative environment for music education.

Responsibilities

  • Contribute to meeting financial goals by enrolling new students, effectively pitching the music program, merchandising, and managing costs through scheduling and resource efficiency
  • Be a leader in a culture of growth and personal development, motivating staff to provide exceptional instruction and professional communication with students and parents
  • Support the leadership of the administrative team, handling complex scheduling and managing phone and email communication for a busy music school, using a variety of software platforms on a daily basis including scheduling software, Google Workspace, CRM, Canva or other design tools
  • Oversee daily operations as needed, including opening and closing the school, monitoring attendance and punctuality, and ensuring a clean, professional school environment
  • Ensure a safe experience for students by maintaining a clean and professional facility, and overseeing adherence to the SOR Code of Conduct and safety policies
  • Create a positive, inclusive environment by delivering top-quality customer service—greeting students and parents, answering questions, and resolving concerns
  • Help plan, promote, and execute high quality events that build community, celebrate student progress, support our mission of performance-based music education, and motivate students’ continued enrollment
  • Support ongoing marketing and communication by contributing content to and maintaining our active social media presence, writing marketing emails and newsletters, and timely follow-up with prospective families
  • Assist GM in managing staff including recruitment, training, scheduling, and employee performance
  • Provide support to the General Manager by assisting with special projects, preparing reports, and handling a variety of administrative responsibilities as required.

Requirements

  • 3+ years experience in marketing, sales, management and/or customer service environment
  • Strong leadership and management skills: able to motivate and inspire a team
  • Strong business acumen, preferably experience assisting in running a business
  • Skilled at juggling multiple projects, setting priorities, being a self-starter, and problem-solving
  • Good team player who collaborates and brings a positive energy and personality to the workplace every day
  • Ability to be adaptable and flexible under pressure
  • Excellent customer service and relationship skills – welcoming, outgoing demeanor essential
  • Possess a polished demeanor and conducts themselves with a high level of professionalism and integrity with superb communication skills, both verbal and written
  • Experience and interest in working with children
  • Knowledge of music and/or the music industry is preferred

Benefits

  • 401(k) retirement plan with company match
  • Free Employee Assistance Program
  • Instruments/Gear Discounts
  • Growth Opportunities
  • Daily Pay Available
  • Ticketsatwork.com

Job title

Assistant General Manager

Job type

Experience level

Mid levelSenior

Salary

$24 - $28 per hour

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job