Kundenbetreuer handling B2B customer inquiries and providing seminar solutions in a hybrid setup. Working closely with clients and the management team in a supportive working environment.
Responsibilities
Telephone contact with our existing customers for all seminar and consulting offerings
Acquisition of speaking engagements with (existing and new) cooperation partners
Extensive use of the CRM system for your outreach and acquisition projects
Requirements
Experience as a customer advisor or account manager
Enjoy working in a service- and customer-oriented role
Fluent German, both written and spoken (minimum C1 level)
Good knowledge of common CRM systems
Commitment, goal‑orientation, reliability and assertiveness
Benefits
Base salary with performance-related (transparent) compensation
Flexible working hours
Short decision-making processes — direct collaboration with management
A positive, open working atmosphere in a family-run, dog-friendly company
Job title
Customer Account Manager, Seminars & Consulting for B2B Clients
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