Senior Training Operations Coordinator for Saviynt managing training sessions and LMS. Setting up classroom sessions, maintaining training calendar, and collaborating with Customer Success Managers.
Responsibilities
Set up in-person and virtual classroom training for employees, partners and worldwide customers located in the US region.
Manage Litmos LMS platform to create classroom sessions and to upload on-demand video content for various self-paced courses.
Register participants to various training courses.
Maintain and publish classroom training calendar.
Share the training materials and lab details with the registered participants.
Use LMS reporting feature to create monthly training consumption and CSAT reports.
Work with Saviynt’s internal Customer Success Managers, Business Development Managers and Sales Leaders to ensure all registrations are successfully completed before the cut-off dates.
Respond to training and registration related queries for participants located in the US region.
Requirements
Bachelor’s degree is required.
2–3-year experience of working with an enterprise grade Learning Management System.
Excellent verbal and written communication skills
Strong command of Microsoft Office including Excel, SharePoint, Word and PowerPoint
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