Manage quality controls and processes and contribute to Back Market's Innovation Lab showcasing refurbishment industry leadership. Conduct audits, coordinate workshops, and drive initiatives for brand equity enhancement.
Responsibilities
Conduct regular mystery orders to assess the quality of seller products and ensure adherence to Back Market's standards
Identify, prioritize, and execute factory visits to audit seller quality, collecting insights and best practices in refurbishment and technology
Architect and operate a state-of-the-art Lab capable of hosting press conferences and investor roadshows, showcasing Back Market's leadership in the refurbishment industry
Coordinate discovery workshops with clients, prospects, and sellers to promote refurbishment awareness and gather valuable customer feedback
Drive Brand Equity enhancement through strategic initiatives and communication efforts
Advise sellers on optimizing their manufacturing processes by recommending the most effective tools and technical procedures
Establish and cultivate a comprehensive knowledge network for sellers, facilitating their journey towards refurbishment excellence
Curate a catalog of key components, machines, and software at negotiated prices to support sellers in delivering the highest quality standards
Equip Seller Success Managers (SSMs) with actionable insights to develop tailored improvement plans, focusing on technical, aesthetic, and accessory quality dimensions
Requirements
5+ years of experience in the electronic repair and maintenance industry
Deep knowledge of tools and software required to deliver the highest level of aesthetic and functional quality for refurbished electronic products
Confident communicator, comfortable in public settings and presenting to diverse audiences: clients, sellers, press, and investors alike
Passionate about technology and innovation, always eager to learn about new electronic devices and industry trends
Industrial thinking mindset, enabling you to help sellers deploy optimization plans at scale
Strong analytical and diagnostic skills, able to independently identify issues and translate findings into actionable recommendations
Entrepreneurial mindset: open-minded, team-oriented, and with a strong bias toward action
Benefits
A mission-driven work environment where your day-to-day makes an impact on the planet. Seriously.
Hybrid work environment, with 1 remote day per week and 1 remote work week per quarter
Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training
Operationstechnische Assistent*innen supporting surgeries with flexible hours and an unbefristeter Arbeitsvertrag. Join flexxicare New Generation GmbH in shaping the future of healthcare in Berlin.
Betriebsleiter managing park facilities and leading a team in Bielefeld, Germany. Ensuring efficient operations and quality management while handling administrative responsibilities.
Operations Team Member at Gateway Services delivering compassionate pet aftercare services. Operating equipment and ensuring quality control in a close - knit care center environment.
Warehouse Supervisor responsible for overseeing production performance and compliance at PLA facilities. Leading teams and driving operational excellence across warehouse operations.
Office Operations Manager at Pinnacle Propane managing licensing and customer service operations. Responsible for complex administration, transaction processing, and team coordination.
Operationstechnischer Assistent at GFO Kliniken Niederrhein supporting surgical teams and ensuring patient safety. Responsibilities include preparation, support during operations, and documentation.
Director overseeing fulfillment and warehouse operations in a multi - brand 3PL environment. Leading operational excellence initiatives and strategic execution.
Intern participating in Securitas Technology's Global HQ Internship Program in Monitoring Operations. Gaining hands - on experience and contributing to high - impact business initiatives.
Geospatial Operations Manager overseeing a service team in Rostock. Managing projects and ensuring high - quality measurement services while fostering team development.
Operations Specialist at papernest optimizing business operations across sales, product, and data. Engaging in performance analysis and cross - functional team leadership to drive impactful results.