Hybrid Education Operations Specialist

Posted 3 days ago

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About the role

  • Education Operations Specialist managing tech ecosystem for customer education at fintech company. Overseeing platform operations, automating processes, and driving innovations for user engagement and efficiency.

Responsibilities

  • You own the day-to-day operations and continuous improvement of our Education technology ecosystem.
  • You ensure platforms run smoothly, provide user support, and maintain data accuracy and compliance.
  • You identify and implement smart solutions.
  • You will handle both hands-on operations (admin, troubleshooting, vendor management) and strategic improvements (automation, analytics, innovation pilots).
  • Manage administration of Education platforms and daily operations.
  • Build integrations between our tools to eliminate manual work.
  • Create and maintain dashboards to track key metrics.

Requirements

  • Speak English (level will be assessed and appreciated depending on the department you apply to)
  • Enjoy working in a constantly changing environment
  • Make collaboration a priority within your team and with other stakeholders
  • Have sufficient strategic perspective to prioritize high-impact business actions in your daily work
  • Experience in Customer Education, Operations, or Enablement roles
  • Experience with SaaS platforms and tech tools (bonus if you have used LMSs, community platforms, or similar)
  • Comfortable with integration and automation tools like Zapier or Make
  • Ability to work with data: build dashboards, spot trends, extract insights
  • Fluency in French and English.

Benefits

  • One of the best health insurance plans on the market (Alan Blue and Alan Mind)
  • Meal vouchers (Swile card)
  • Between 6 and 12 additional RTT days on top of 5 weeks of paid vacation
  • Opportunity to improve your English through Busuu
  • A dedicated monthly stipend for all our employees to support working from home or in a coworking space
  • Easy access to our offices, located a few minutes from Saint-Lazare in the heart of Paris
  • A pool of stock options (BSPCE)
  • Access to 8,000 gyms across France and more than 300 wellness activities via our partner Gymlib
  • A Mac
  • We play many sports together and regularly get together for company events such as Tech Days (which bring remote employees together every 3 months) or our annual company retreat, which builds strong team cohesion.

Job title

Education Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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