In this position, you continuously develop the global reporting landscape in Service for defined KPIs.
You design, develop and maintain interactive dashboards to measure and visualize process performance.
You proactively advise, train and support internal customers in the use of reports and dashboards and in strengthening their data literacy.
In addition, you produce management reports and prepare complex data for decision-makers using targeted storytelling.
By analyzing and interpreting existing metrics and dashboards, you identify optimization opportunities and derive well-founded project ideas.
You contribute to the successful implementation of international rollouts and improvement initiatives through data-driven process analyses and targeted reporting enablement.
Requirements
You have a completed degree in a business-related field (e.g., Business Informatics, Data Science, Business Administration) or a completed, relevant vocational qualification with substantial professional experience.
Experience in building reports and dashboards and in defining performance indicators in a service environment is an advantage.
You have good knowledge of BI tools (e.g., Tableau, Power BI) and databases/SQL.
Strong analytical skills, a high attention to detail and a structured way of working are among your strengths.
You are able to visualize complex issues clearly and communicate them appropriately to the target audience.
SAP knowledge (e.g., CS, SD, MM) is desirable.
You have very good German and English skills.
Benefits
Room for your personal and professional development: mentoring, leadership programs, talent reviews, an internal seminar offering, and coaching for managers.
Work at your own rhythm: remote work options, flextime, flexible working hours, and sabbaticals.
Attractive compensation: holiday and Christmas bonuses plus benefits, a 35-hour workweek, and 30 days of vacation.
Large, modern campus: open-plan offices, terraces, a company restaurant with vegetarian and vegan options, a cozy Italian bistro with ice cream, a fitness studio and on-site childcare.
Make an impact from day one: comprehensive onboarding including an online platform — available before your start date — workshops, and a buddy as your initial contact person.
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