Business Process Senior Associate managing transactions and analysis for the Insurance Operations team. Requires data/BPO experience and basic MS office proficiency in a flexible work environment.
About the role
- Business Process Expert developing interactive dashboards and global reporting solutions at Sartorius. Collaborating with teams to support data-driven decisions for continuous improvement initiatives.
Responsibilities
- In this position, you continuously develop the global reporting landscape in Service for defined KPIs.
- You design, develop and maintain interactive dashboards to measure and visualize process performance.
- You proactively advise, train and support internal customers in the use of reports and dashboards and in strengthening their data literacy.
- In addition, you produce management reports and prepare complex data for decision-makers using targeted storytelling.
- By analyzing and interpreting existing metrics and dashboards, you identify optimization opportunities and derive well-founded project ideas.
- You contribute to the successful implementation of international rollouts and improvement initiatives through data-driven process analyses and targeted reporting enablement.
Requirements
- You have a completed degree in a business-related field (e.g., Business Informatics, Data Science, Business Administration) or a completed, relevant vocational qualification with substantial professional experience.
- Experience in building reports and dashboards and in defining performance indicators in a service environment is an advantage.
- You have good knowledge of BI tools (e.g., Tableau, Power BI) and databases/SQL.
- Strong analytical skills, a high attention to detail and a structured way of working are among your strengths.
- You are able to visualize complex issues clearly and communicate them appropriately to the target audience.
- SAP knowledge (e.g., CS, SD, MM) is desirable.
- You have very good German and English skills.
Benefits
- Room for your personal and professional development: mentoring, leadership programs, talent reviews, an internal seminar offering, and coaching for managers.
- Work at your own rhythm: remote work options, flextime, flexible working hours, and sabbaticals.
- Attractive compensation: holiday and Christmas bonuses plus benefits, a 35-hour workweek, and 30 days of vacation.
- Large, modern campus: open-plan offices, terraces, a company restaurant with vegetarian and vegan options, a cozy Italian bistro with ice cream, a fitness studio and on-site childcare.
- Make an impact from day one: comprehensive onboarding including an online platform — available before your start date — workshops, and a buddy as your initial contact person.
Job title
Job type
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Tech skills
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