Branch Manager responsible for growing customer base and revenue at Sanlam Retail Mass. Leading sales strategy and service culture while managing day-to-day operations of the retail branch.
Responsibilities
Responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.
Leading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience.
Assuming responsibility for the successful day to day maintenance and management of the Retail branch.
Responsible for Retail branch strategy development and business planning.
Ensure retail branch sales delivery and establish and drive a service culture.
Ensure compliance, quality, and risk management.
Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
Monthly planning and reporting of sales and service activities in the Branch.
Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships.
Requirements
Matric (Grade 12).
RE1 and RE5.
120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
Class of Business accreditation (annual).
Compliant with continuous professional development (CPD) current and past cycles.
A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
Service Management experience is essential.
Insurance sales experience.
Credit and lending experience.
Benefits
Competitive salary and performance-based incentives.
Comprehensive benefits package.
Opportunities for career advancement within a growing organization.
District Sales Manager at NetApp overseeing a high - performing sales team in New York. Driving strategic sales for industries like retail, healthcare, and fintech with collaborative leadership.
IT Negotiations Team Manager overseeing sophisticated negotiation strategies across multiple IT categories at Caterpillar Inc. Foster collaboration with internal stakeholders and manage vendor relationships.
Assistant Restaurant Manager at Meliá Hotels coordinating service and managing restaurant operations. Responsible for staff oversight and customer satisfaction in dining services.
Housekeeping Manager at Meliá Hotels in Leipzig, leading team and ensuring quality cleanliness in rooms and public spaces. Focusing on staff development and daily operation management.
Assistant Manager for Brand Communication at adidas focusing on building brand equity in Taiwan. Overseeing marketing strategies, activations, and media planning to enhance brand presence.
Assistant Store Manager supporting daily operations of adidas retail store in Cookstown, ensuring all targets are met and staff performance is developed.
Store Manager leading retail operations and team in adidas Originals store at Chipichape, Cali. Drive sales performance while delivering excellent customer experiences.
Assistant Store Manager leading team to meet store KPIs and ensure unique customer experiences. Collaborating to improve retail operations in a sports - focused environment.
Assistant Store Manager guiding and supporting the team to achieve store objectives at adidas. Ensures unique customer experiences and manages store operations effectively.