Product Manager and Technician providing customer service and support for automotive projects. Involvement in contract preparation, market analysis, and trade fairs with a focus on KPI monitoring and administrative tasks.
About the role
- IT Negotiations Team Manager overseeing sophisticated negotiation strategies across multiple IT categories at Caterpillar Inc. Foster collaboration with internal stakeholders and manage vendor relationships.
Responsibilities
- Translation of corporate strategy and business needs into Vendor Management Office (VMO) strategic objectives.
- Hire, direct, motivate, and develop staff; address staffing, engagement, and training needs to ensure high level of customer satisfaction.
- Development of comprehensive negotiation strategies for the IT Negotiator team, ensuring all points of leverage are identified, deal variables are thoroughly considered, and effective counteroffers are formulated.
- Governance and Collaboration with 3rd party advisory firms to enhance Caterpillar’s market intelligence and inform the team’s negotiation strategies.
- Alignment reviews with internal stakeholders on negotiation plans, strategy, timing, and process steps, ensuring team-wide understanding and buy-in.
- Engagement with IT teams on supplier RFx requirements, participation in supplier technology evaluations, and partnership with IT category procurement and supporting organizations.
- Training and development of the internal negotiator team along with Caterpillar IT Leaders in engaging with suppliers.
- Partnering with finance to analyze deal financials and their impact on annual budget processes, ensuring the team’s activities support organizational financial objectives.
- Delivery of annual savings targets and other key performance metrics.
- Collaboration with internal matrix partners such as procurement and legal to support negotiations and continuous process improvement initiatives across the team.
- Establishment of a forward-looking demand plan for contract renewals and new initiatives, ensuring regular communication and progress monitoring within the team.
- Negotiation activities and interactions between the team and supplier representatives.
- Serve as a point of escalation to resolve issues and disputes.
- Development and administration of the supplier playbook, ensuring best practices and learnings are captured and communicated across the team.
- Presentation delivery and related communications to IT service owners, Vice Presidents, and Senior Vice Presidents; draft and review executive-level talking points for supplier discussions.
- Support and Development of liaison roles with IT service owners and teams, facilitating collaboration with procurement requests and contract completion targets as required by the business.
- Analysis of spend to identify opportunities for improvement and cost savings across suppliers and the organization.
Requirements
- Successfully led cross-functional teams to achieve strategic goals and deliver high-impact results within tight deadlines.
- Foster a collaborative team environment, encouraging open communication and continuous professional development.
- Guide team members through complex negotiations and process improvements, ensuring alignment with organizational objectives.
- Empower team members to take ownership of projects, resulting in increased engagement and productivity.
- Demonstrated ability to lead multiple initiatives simultaneously, while ensuring the team meets all timelines and milestones.
- Expertise in interpreting complex contract language and guiding the team in summarizing and understanding historical contracts.
- In-depth knowledge of business principles, including demand management, project management, commercial contracting, technology licensing, and negotiation best practices.
- Thorough understanding of cost and price analysis techniques and unique aspects of technology sourcing compared to other categories.
- Exceptional interpersonal, verbal, and written communication skills, with fluency in English and the ability to communicate effectively across all organizational levels.
- Proven collaboration and consensus-building skills, enabling effective communication and action across the organization.
- Strong functional leadership capabilities, with a track record of guiding teams, suppliers, and internal customers to effective solutions.
- Advanced analytical, problem-solving, and project leadership skills.
- Recognized as a strong negotiator, able to interpret, analyze, and negotiate commercial terms, and mentor team members to develop these skills.
- Bachelor’s degree or more than 5 years of equivalent experience in a relevant field, with extensive experience in IT sourcing and negotiations, preferably in a leadership or managerial role.
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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