Emergency Department Administrative Officer providing high-quality administrative support within a dynamic healthcare team. Engaging with diverse patients and supporting medical staff in a fast-paced environment.
Responsibilities
engage with diverse patients and families in a fast-paced environment
support medical staff with critical administrative tasks for optimal patient care
provide a suite of customer and patient liaison focused services to patients, families and visitors of all areas of the Emergency Department
provide vital administrative support to medical and nursing staff to support patient services and care within the Department
accurately collect complex patient and service data for reporting and financial services
establish strong working relationships with both internal and external stakeholders and consumers
Requirements
demonstrated experience delivering high quality customer service
the ability to work in a large multidisciplinary team
a proven ability to multitask, manage competing priorities and problem solve
a proven computer literacy and ability to learn specialist programs
the ability to adapt to a high pressure and fast-paced environment
the ability to work shift hours as required
Benefits
Excellent working conditions and a strong sense of job satisfaction
A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
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