Account Manager managing client relationships and creating social media strategies at Pulse Advertising. Overseeing campaign execution and analyzing performance data for clients.
About the role
- Strategic Account Manager fostering partnerships and driving sales growth in the EV market at Kempower. Focused on customer engagement and collaboration across Europe.
Responsibilities
- Build strong partnerships by understanding customer’s business needs, challenges, and goals, and act as the primary point of contact to ensure timely and effective communication
- Plan and execute account strategies, develop strategies to capture new business, and identify growth opportunities within existing accounts
- Steer and lead account-specific actions and initiatives
- Drive sales growth by pursuing new opportunities within strategic accounts, negotiating contracts to maximize revenue and profitability, and monitoring account performance with regular updates to internal stakeholders
- Enhance customer engagement and loyalty through transparent communication, implementing governance models, and ensuring smooth collaboration from the start of the relationship
- Coordinate cross-functional efforts by working with different internal stakeholders, such as local sales teams and technical support teams to ensure seamless customer service and support for the strategic accounts
- Navigate complex customer ecosystems, often spanning multiple countries and regions, while aligning Kempower’s offering with diverse needs
Requirements
- Relevant educational background e.g. in Engineering, Business or equivalent
- Strong experience in key account management and business development, preferably with international key accounts
- Previous experience and understanding of EV DC-charging industry and its market dynamics
- Proficiency in data analysis to analyze client data and account metrics
- Experience with Salesforce and using data as a tool to plan, make informed decisions and steer different stakeholders
- Confidence in engaging in technical discussions and turning them into meaningful business opportunities
- Ability to lead and influence, build trust and collaboration among clients and internal teams
- A track record of successful negotiations that deliver both customer satisfaction and business growth
- Strong communication skills for interacting with external and internal stakeholders
- Ability to work independently and manage priorities effectively in a fast-paced environment, with a strong accountability for results while maintaining alignment with mutual goals
- A customer-focused, proactive and solution-oriented mindset
- Must have excellent English skills and fluency in both written and spoken German.
Benefits
- Flexible work arrangements
- Professional development opportunities
- Equipment allowances
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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