Hybrid Senior Director, PMM, Customer Zero Program

Posted 23 hours ago

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About the role

  • Senior Director, leading the Customer Zero program for Salesforce. Driving strategy and execution of transformation narratives and corporate activations for marketing initiatives.

Responsibilities

  • Define and lead the global Salesforce on Salesforce strategy aligned to Salesforce’s corporate priorities and product innovation
  • Identify and prioritize Salesforce’s most strategic Customer Zero “Big Bet” stories
  • Ensure stories showcase both Salesforce technology solutions and the leadership, operating model, and process changes required for transformation
  • Establish and manage the cross-functional operating model for the program
  • Lead collaboration across marketing, IT, product, sales enablement, and communications teams
  • Oversee the activation of Salesforce on Salesforce across major corporate moments
  • Lead the development of transformation narratives
  • Define and track program success metrics aligned to the Salesforce on Salesforce V2MOM

Requirements

  • 12+ years of experience in enterprise marketing, product marketing, strategy, or transformation storytelling
  • Proven ability to lead complex cross-functional initiatives in large global organizations
  • Comfortable working with senior leaders and helping them craft impactful narratives
  • Exceptional storytelling and communication skills
  • Experience with enterprise software, AI platforms, or digital transformation initiatives
  • Strong program leadership and operating model design experience

Benefits

  • time off programs
  • medical
  • dental
  • vision
  • mental health support
  • paid parental leave
  • life and disability insurance
  • 401(k)
  • employee stock purchasing program

Job title

Senior Director, PMM, Customer Zero Program

Job type

Experience level

Senior

Salary

$181,700 - $304,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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